Quiet Cabins FAQ
Office booth questions, answered straight
Price, fit, sound, permits and warranty, in the order buyers ask us on the phone. Not here? Call 437-476-4169 and talk to our Toronto team.
People ask:
Real install, not a render
A team meeting inside a Collaborative.01 Price
Price and ordering
What people ask first on the phone. Short version: you get an itemized written quote within one business day.
Real installWhat does a Quiet Cabin cost?
There is no price list, and that is on purpose. The number depends on four things: the model, how many rooms, whether our crew builds it, and where it is going.
Tell us those four and you get one itemized written quote within one business day. The room, delivery and assembly are separate lines, so you can see exactly what each part costs.
Do you give a better price on more than one room?
Yes. At three rooms or more the per room number steps down, and it steps down again at ten.
Larger rollouts can be delivered in phases, for example one floor this quarter and the next floor after, with the volume price held across the whole plan.
Is a booth cheaper than building a meeting room?
Almost always. A built room typically runs $180 to $350 or more per square foot once you add drywall, electrical, HVAC and permits. It takes weeks of trades on your floor, and it stays with the landlord when the lease ends.
A booth arrives finished, runs off one standard outlet, and moves with you when you move.
I have seen pods online for $2,000. What is the difference?
Ask any seller for three things before you compare prices:
- An independent acoustic test report. Ours is tested by SGS to ISO 23351-1 and rated Class A.
- The electrical certification mark and file number. Your landlord and your inspector will ask for it.
- Who services it in Canada. We deliver, install and service from Toronto.
Those three are where cheap pods fall down. Frames, glass and ventilation are the rest of the difference, and they are covered by a 4 year structural warranty.
What are the payment terms?
Ontario: 50% deposit to place the order, balance on installation.
Outside Ontario: full payment before shipment.
Prices are in Canadian dollars plus HST (GST/HST 78857 8623 RT0001). Purchase orders and splitting an invoice across budget periods are both normal for us. Every detail is confirmed in writing before we take a dollar.
Can we lease or finance it?
Yes. Monthly payments through our financing partner, quoted alongside your booth, and the booth is yours at the end of the term. Many businesses treat the payments as an operating expense; check with your accountant.
What if we need to cancel after ordering?
Tell us as early as you can. For business purchases the deposit is non-refundable once processed, because production and freight are booked right away. Where the buyer is a consumer under Ontario's Consumer Protection Act, 2002, those statutory cancellation rights apply.
02 Fit
Size and fit
Measure twice. These are the questions people answer with a tape measure in hand. Tap a model for the full list.
Real photo
Single
42.5 x 39.4 in
1 person
Real photo
Comfort
63 x 54.1 in
1 to 2 people
Real photo
Double
92 x 39 in
2 people
Real photo
Collaborative
90.6 x 70.3 in
4 to 6 people
Plan drawing on request
Executive
168 x 120 in
6 to 8 people
Footprints drawn to scale against the Executive. Every model is 94 in tall.
Will it fit under my ceiling?
Every model is 94 inches tall, so it fits under a standard 8 foot (96 inch) ceiling.
If your ceiling is lower than that, or there are bulkheads, ducts or sprinkler heads where the booth will go, send us a photo and a tape measure reading. We will check it before you order.
What sizes are there?
- Single: 42.5 x 39.4 in. One person, for calls and video meetings.
- Comfort: 63 x 54.1 in. One or two people, with room for a longer session.
- Double: 92 x 39 in. Two people.
- Collaborative: 90.6 x 70.3 in. Four to six people around a table.
- Executive: 168 x 120 in. Six to eight people, a full meeting room.
All are 94 in tall. Width by depth, exterior.
Which size should we buy?
Start with what happens inside it. Phone and video calls: the Single. Anything that runs for hours, or a private conversation between two people: the Comfort. Small team meetings: the Collaborative. A room that replaces a boardroom: the Executive.
If you are not sure, tell us how many people use the space and what they do all day. We will recommend a mix, and we can draw it into your floor plan.
Will it fit through our door and up the elevator?
Yes. It ships flat, in panels, so it comes through a standard door and up a passenger elevator one piece at a time. You do not need a loading dock or a forklift: the truck has a lift gate.
Is there an accessible option?
The larger models give more room to turn. If you need a wheelchair accessible room, tell us at quote stage and we will spec it with you and check it against your accessibility obligations before you buy.
Can we see one before we buy?
Yes. Our showroom is at 410 Adelaide St W, Suite 220, Toronto. Book 20 minutes, step inside, close the door and have someone talk outside it. That test answers more than any spec sheet.
Work Booth or Soundbox: which series?
Work Booth is what most offices buy: 94 in tall, 30 dB speech reduction. Soundbox is the premium line: 83 in tall for lower ceilings, 35 dB, a touch panel and more glass. Same install, same crew, same warranty. Tell us the ceiling height and what happens inside it, and we will say which.
03 Sound
Sound and privacy
What the booth actually blocks, in both directions.
Real installHow much sound does it actually stop?
30 dB of speech level reduction, tested by SGS to ISO 23351-1 and rated Class A.
In practice: from the next desk you can tell someone is talking, but you cannot make out the words. We do not call it soundproof, because nothing short of a recording studio is.
We send the full test report to your team on request.
Does it work both ways?
Yes. It keeps the office noise out, and it keeps your conversation in. For most buyers the second part matters more: calls with clients, HR conversations, and anything confidential.
Is it private enough for counselling, clinical or HR conversations?
That is one of the most common reasons people buy one. Mental health agencies, clinics and HR teams use them for exactly this. CMHA Durham bought a second set after the first.
At normal speaking volume, the words stay in the room. Place it away from a waiting area if sessions can get loud, and try one at the showroom if confidentiality is the whole point.
Is the fan noisy?
No. It moves air at low speed, quiet enough that the person at the next desk will not know it is running.
If it ever gets louder over the years, it is almost always dust on the intake. Five minutes with a vacuum brush fixes it.
Does it get hot or stuffy inside?
No. Ventilation runs continuously whenever the booth has power, cycling fresh air through the room. That is built for long sessions, not just a ten minute call. If someone will be inside for hours a day, the Comfort gives them more room.
Will it feel claustrophobic?
People worry about this before they buy and rarely mention it after. There is full height tempered glass on at least one side, adjustable lighting inside, and room to stand up. Try one at the showroom if you want to be sure.
Why not just give people noise cancelling headphones?
Headphones block what comes in. They do nothing about what goes out: your calls, your video meetings and your private conversations are still heard by everyone nearby. A booth solves both, and a closed door tells the team you are busy.
Is it good enough for podcasts or music?
It is built so a conversation cannot be made out from the next desk. It is not a recording studio. If you need broadcast isolation, tell us and we will point you to the right product, even if it is not ours.
04 Setup
Delivery, setup and moving
From the truck to a working room, usually in one visit.
Install dayHow long until it arrives?
It depends whether the model you want is in stock in the GTA. When it is, delivery is usually within a week. When it is on the next container, we tell you the real date in writing before you pay anything.
How is it delivered?
Flat packed in foam lined crates, by freight, anywhere in Canada. Delivery is curbside with a lift gate, fully insured and tracked. Delivery is its own line on the quote, priced from your postal code.
How long does assembly take?
Two people, two to four hours, with basic tools that ship in the crate. Our own crew normally does it, after hours if your floor cannot lose a morning, and we take the packaging away.
Can you install it, or can we build it ourselves?
Either. Most clients have our crew install it, quoted as its own line. You can also buy frames only and have your own team or contractor build it. The warranty is the same either way, as long as it is assembled to our written instructions.
What do we need on site?
One standard 120V wall outlet. The lighting, the ventilation and the power outlets inside all run off it. No electrician and no new circuit. Inside you get AC power and USB charging.
Can we move it later?
Yes. Every model sits on casters, so moving it across the floor takes minutes. To go to another floor or another building, it comes apart into panels and goes back up the same way it came in.
We recommend our crew does the move, because damage during a relocation is not covered by the warranty. One client moved two floors up in the same building and took all four of their rooms with them.
What happens at handover?
The installer walks through a short inspection checklist with you and you both sign it. You then have five business days to report anything the checklist missed. Keep the signed copy: it is the easiest way to prove your warranty start date.
Can it go outdoors or in an unheated space?
No. The fans pull room air through the booth, so it needs a heated, dry indoor space. A warehouse floor is fine. A loading dock, a patio or a backyard is not.
05 Approvals
Building approvals
The questions your facilities manager, landlord and fire inspector will ask. Straight answers, and the documents to back them.
Real installDo we need a building permit?
Usually not. It is furniture on casters, not fixed construction: it is not fastened to the floor, walls or ceiling and does not change the building. That said, rules vary by municipality and by building, and we will not tell you no just to make a sale.
Ask your landlord and your local building office. The approval pack gives them what they need to answer quickly.
What about sprinklers and fire alarms?
This is the right question to ask, and the answer depends on the size of the booth and your local fire code. Your fire inspector or facilities team makes the call, not us.
The approval pack has the fire and materials documentation they will ask for, so the review is quick. For large rollouts we are glad to join the call with your building.
Is the electrical certified?
Yes. The certification mark and its file number are in the approval pack, ready for your inspector or electrician.
How much does it weigh? Can our floor take it?
Between 660 and 1,345 lb depending on the model, spread across the whole footprint. Standard commercial floors handle it. Floor loading for each model is in the approval pack; for older buildings, raised floors or wooden upper storeys, send it to your building engineer.
What is in the approval pack?
- Electrical certification mark and file number
- Fire and materials documentation
- Ventilation specifications
- Weights and floor loading per model
- Dimensions and drawings
- Warranty terms
It goes out with every quote, and we will send it on its own if you only need the documents. The SGS acoustic report is shared on request.
Who is responsible for permits and site preparation?
The buyer, or their contractor, confirms the site is accessible and meets local codes, and gets any permits or approvals the building requires. We provide the documents and help you through it. We do not guarantee municipal compliance, because no seller honestly can: requirements vary too much from one building to the next.
Is it made in Canada?
No, and we would rather you hear that from us. Quiet Cabins is Canadian owned and operated. The booths are manufactured overseas by our partner factory, then stocked, delivered, installed and serviced from Toronto.
06 Warranty
Warranty and service
What happens if something goes wrong, and who picks up the phone.
Real installWhat does the warranty cover?
- Frame and panels: 4 years
- Acoustic components and seals: 3 years
- Electrical (fans, lighting, outlets, wiring, sensors): 2 years
- Factory installed accessories and hardware: 2 years
Coverage starts on the date of delivery and is activated by the signed installation checklist (PDI). It covers defects in materials and workmanship under normal commercial use.
Who fixes it if something breaks?
We do, from Toronto, not a call centre. For the first 12 months, parts and labour are covered for manufacturer defects. After that, parts stay covered for the rest of the warranty period and labour is billed at our standard service rate. Travel charges may apply outside the GTA.
What if it does not reduce noise the way we expected?
Tell us within 30 days of installation. We will reassess where it is placed, inspect the seals and the installation, and fix what we find.
How do we make a warranty claim?
Use the warranty request form. It takes about three minutes and gives you a reference number right away. Or email info@quietcabins.ca with your invoice number, photos and a short description. We reply within one to two business days.
How long does a booth last, and how do we look after it?
The steel and aluminium frame, tempered glass and acoustic panels are built for years of daily commercial use, well beyond the warranty.
Care is simple: wipe high touch surfaces weekly with a damp microfibre cloth and pH neutral soap, leave the door open for a few minutes after long sessions, and avoid bleach, ammonia and solvent cleaners, which damage the acoustic fabric.
We have not written that one up yet.
Ask us directly. A person on our Toronto team answers, usually the same business day.
Still have a question?
Ask the people who deliver and install these every week. Or skip ahead and get your number in writing.
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