Purchase Options & Cancellation Policy

Some items in our store may be offered as a pre-order. This policy explains how you can place, manage, or cancel these kinds of purchases.

Subscriptions

Quiet Cabins does not offer subscription-based purchasing. For repeat or dealer-volume arrangements, contact info@quietcabins.ca.

Pre-Orders

All Quiet Cabins acoustic booths are sold as pre-orders. Every unit is built to your specific configuration and is not held in finished inventory.

When you place an order, a 50% deposit is collected at checkout to secure your order. Your payment method is stored securely for the remaining balance, which is collected upon installation (Ontario orders) or prior to shipment (out-of-province orders).

Your order confirmation email contains a link to your order where you can review your details and estimated delivery window.

Cancellations

A pre-order that has not yet had a deposit processed may be cancelled — contact info@quietcabins.ca immediately.

Once a deposit has been received, the order cannot be cancelled and the deposit is non-refundable, regardless of the reason. Submission of a deposit is a binding and irrevocable commitment to purchase. There is no cooling-off period or cancellation window for business and commercial (B2B) pre-orders.

Where the purchaser is a consumer under the Consumer Protection Act, 2002 (Ontario), statutory rights under that Act prevail and cannot be waived. If you believe your purchase qualifies as a consumer transaction, please contact us before placing your order.

See our Refund Policy for details on returns, warranty claims, and the noise reduction guarantee.

Try Before You Buy

Quiet Cabins does not offer a try-before-you-buy program. All booths are custom-manufactured to order. If you have questions about a product's specifications or suitability for your space before committing, please contact us prior to ordering.

info@quietcabins.ca | 249-490-4580 | quietcabins.ca