Something not right with your booth? Tell us here.
Tell us which booth, where it is and what is happening. Every request goes to our Toronto service team, not sales, and we reply within 1 to 2 business days.
Helpful to have ready
- Invoice or order numberOn your Quiet Cabins or dealer invoice
- Photos or a short video of the issueTwo to four photos, or 20 seconds of video for noises
- The booth's address and floorSo we know where to send parts or a technician
- Serial number, if you can find itHelps, but not required
Missing the invoice or serial number? Send the request anyway. We can usually find the order from your name, company and address.
Questions before you send this? Email info@quietcabins.ca.
Request received.
Our service team will reply within 1 to 2 business days. Keep this reference handy when we talk.
Photos or a short video let our team see the problem before we call you back. Tap below, attach them, and send. The reference is already in the subject line.
Email photos to our service teamWhat your warranty covers
Counted from the date of delivery or installation, whichever comes first.
4-Year Structural
Frame & panels covered for 4 full years
3-Year Acoustic
Acoustic components & seals covered for 3 years
2-Year Electrical
Fans, lighting, outlets, wiring & sensors
1–2 Day Response
Claims acknowledged within 1–2 business days
What service costs
What is included depends on how long you have had the booth.
What does the warranty cover if I use an approved contractor?
Full parts and labour warranty coverage applies for the first 12 months from the date of installation. Structural and component warranties apply for their full periods thereafter (see coverage table above).
What does on-site service look like in the first 12 months?
Parts and labour are covered for manufacturer defects during the first 12 months.
What about on-site service after 12 months?
After 12 months, parts remain covered under the applicable warranty period. Labour is billed at standard service rates. Travel charges may apply outside the Greater Toronto Area (GTA).